Why we developed this resource
Did you know?
…that many of us will forget up to 80% of the information a health worker tells us as soon as we leave the appointment?
Some health workers will use teach-back to check that we have understood the information they provide to us during an appointment.
Teach-back is where the health worker will explain information in plain language and then ask you to explain back in your own words what they have just told you. When a health worker uses teach-back, it can help us to recall the information when we get home, or have to tell it to a family member or friend. But not all health workers use teach-back, so this is why it is important for us as patients, or family and carers to use check-back.