Check-back resources
- Meeting Godfrey
- Understanding health information - Mary | Dr Johnson
- 'What is check-back?' (animation)
- Using check-back when you visit your doctor - Petra & Dr G | Petra | Dr G
- Using an interpreter with check-back
- Taking a support person with you
- Asking questions
Asking questions of a health worker is something many people said they were not always comfortable doing. Here is a video of Mary who doesn't want to appear 'silly' by asking a question about something her physiotherapist told her earlier.
Explore this video here
Accessibility
Download a transcript of the check-back e-learning module
Listen to the audio of the check-back e-learning module transcript
Video Transcripts
Using check-back when you visit your doctor
Download transcript
Using an interpreter with check-back
Download transcript
Bringing a support person with you
Download transcript
Asking questions
Download transcript
Communication resources
Additional resources that facilitate effective communication exchange between consumers and their health workers include:
Teach-back | This online course teaches health professionals how to use teach-back
TIS National | Professional interpreting service
Health direct | Questions to ask your doctor
